Paying attention to voice mail | Business in General

BLOG.BPLANS.COM - As part of your Customer Service, your team must pay attention to the voice mail messages of your customers. Almost all of us have answering machines or voice mail capabilities on our home phones, office phones, and cellular phones. And we all leave some kind of outgoing message on those systems, sometimes humorous, sometimes dull and stilted, most often direct and giving the basic facts: you have...

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